Power outages in Norfolk, VA
Live outages for Norfolk and the surrounding area, updated every 10 minutes. Norfolk has 231,013 residents.
Right now
Normal: scattered outages
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Normal: fewer than 0.1% of customers out. Elevated: 0.1% or more. Major outage: 1% or more.19customers without power in Norfolk city
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A customer is one electric account, usually one home or business, not one person. Utilities count outages this way.Outage map
NorfolkNorfolk cityDominion Energy publishes totals only, not outage locations.
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Some utilities publish only how many customers are out, not where. Their outages are in the counts but can't be drawn on the map.Outage history in Norfolk city, which includes Norfolk
2014–2025 recordNorfolk city averaged 25.3 significant outages a year in 2023–2025, about typical for Virginia counties.
In the 12 months to December 2025, there were 30. Half were over within 60 minutes; the longest lasted 14 hours, starting September 16, 2025.
The largest on record began October 8, 2016, with 44,190 customers out at once.
25.3significant outages a year (2023–2025)
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At least 1% of the area's customers, and at least 100, without power at the same time. Outages less than 6 hours apart count as one.1 hourtypical (median) length
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Half of significant outages here ended sooner than this, and half lasted longer.3.5 dayslongest on record (October 2016)
44,190most customers out at once
| Largest events (start) | Peak out | LastediHow long this area stayed at or above the significant-outage line, not how long any one home was without power. | Customer-hoursiCustomers out multiplied by hours out, added up over the event. 1,000 customers out for 3 hours is 3,000 customer-hours. |
|---|---|---|---|
| October 8, 2016 | 44,190 | 3.5 days | 1,231,478 |
| October 12, 2018 | 36,907 | 1.6 days | 488,476 |
| August 4, 2020 | 33,904 | 1.5 days | 336,713 |
| April 13, 2020 | 23,567 | 35 hours | 172,749 |
| September 30, 2022 | 18,480 | 30 hours | 253,647 |
Recorded outages from EAGLE-I, Oak Ridge National Laboratory (CC BY 4.0).i
From EAGLE-I, Oak Ridge National Laboratory's record of utility outage data every 15 minutes since 2014 (CC BY 4.0). It covered about 9 in 10 U.S. customers.
If your power is out
Report it to your utility
- Dominion Energy: outage map and reporting
- Stay at least 35 feet from downed power lines and report them right away.
Food safety
- 0–4 hKeep the fridge closed. It keeps food cold for about 4 hours.
- 4 h+Throw out meat, dairy and leftovers that have been above 40°F for more than 2 hours.
- 24 hA half-full freezer holds about 24 hours if kept closed.
- 48 hA full freezer holds about 48 hours.
Generators, heat and cold
- Run generators outside only, at least 20 feet from windows and doors. Never in a garage.
- Use a battery-powered carbon monoxide alarm.
- Never heat your home with a gas stove or oven.