Power outages in Grayson County, VA

Live outage counts for Independence, Fries and Troutdale and the rest of Grayson County, updated every 10 minutes from Appalachian Power.

Right now

Normal: scattered outages

Normal: fewer than 0.1% of customers out. Elevated: 0.1% or more. Major outage: 1% or more.

7customers without power

A customer is one electric account, usually one home or business, not one person. Utilities count outages this way.

0.07% of 10,705 customersUpdated 7 min ago

We check every utility's outage data every 10 minutes. Each utility updates its own map on its own schedule, usually every 5 to 15 minutes.

Appalachian Power7 / 10,705

Outage map

County outlineAppalachian Power publishes totals only, not outage locations.

Some utilities publish only how many customers are out, not where. Their outages are in the counts but can't be drawn on the map.

Outages by ZIP code

1 of 7 ZIP codes have outages

ZIP	Area	Out	Customers i A customer is one electric account, usually one home or business, not one person. Utilities count outages this way.	% out i Customers without power divided by all the customers the utility serves in this area.
24363	Unincorporated area	7	1,167	0.60%
24292	Unincorporated area	0	349	0.00%
24326	Unincorporated area	0	897	0.00%
24330	Stevens Creek / Fries	0	2,130	0.00%
24333	Galax / Baywood	0	10,069	0.00%
24348	Independence	0	2,880	0.00%
24378	Troutdale	0	965	0.00%

Outage history in Grayson County

2014–2025 record

Grayson County averaged 52.7 significant outages a year in 2023–2025, more than most Virginia counties.

In the 12 months to December 2025, there were 50. Half were over within 3.5 hours; the longest lasted 6.8 days, starting February 12, 2025.

The largest on record began September 27, 2024, with 10,748 customers out at once.

52.7significant outages a year (2023–2025)

At least 1% of the area's customers, and at least 100, without power at the same time. Outages less than 6 hours apart count as one.

3.5 hourstypical (median) length

Half of significant outages here ended sooner than this, and half lasted longer.

9.6 dayslongest on record (September 2024)

10,748most customers out at once

Largest events (start)	Peak out	Lasted i How long this area stayed at or above the significant-outage line, not how long any one home was without power.	Customer-hours i Customers out multiplied by hours out, added up over the event. 1,000 customers out for 3 hours is 3,000 customer-hours.
September 27, 2024	10,748	9.6 days	1,416,845
February 12, 2025	10,665	6.8 days	611,363
October 17, 2015	9,567	2.5 hours	19,200
November 15, 2018	7,299	3.6 days	209,445
November 9, 2025	7,038	4.5 hours	8,960

Recorded outages from EAGLE-I, Oak Ridge National Laboratory (CC BY 4.0).

From EAGLE-I, Oak Ridge National Laboratory's record of utility outage data every 15 minutes since 2014 (CC BY 4.0). It covered about 9 in 10 U.S. customers.

If your power is out

Report it to your utility

Appalachian Power: outage map and reporting
Stay at least 35 feet from downed power lines and report them right away.

Food safety

0–4 hKeep the fridge closed. It keeps food cold for about 4 hours.
4 h+Throw out meat, dairy and leftovers that have been above 40°F for more than 2 hours.
24 hA half-full freezer holds about 24 hours if kept closed.
48 hA full freezer holds about 48 hours.

Generators, heat and cold

Run generators outside only, at least 20 feet from windows and doors. Never in a garage.
Use a battery-powered carbon monoxide alarm.
Never heat your home with a gas stove or oven.