Power outages in Franklin County, VA

Live outage counts for Rocky Mount and Boones Mill and the rest of Franklin County, updated every 10 minutes from Dominion Energy and Appalachian Power.

Right now

Normal: scattered outages

Normal: fewer than 0.1% of customers out. Elevated: 0.1% or more. Major outage: 1% or more.

8customers without power

A customer is one electric account, usually one home or business, not one person. Utilities count outages this way.

0.02% of 33,691 customersUpdated 7 min ago

We check every utility's outage data every 10 minutes. Each utility updates its own map on its own schedule, usually every 5 to 15 minutes.

Dominion Energyno county count

This utility publishes outage totals for its whole service area, but doesn't break them down by county.

Serves part of this county but only publishes totals for its whole area.

Appalachian Power8 / 33,691

Outage map

County outlineDominion Energy and Appalachian Power publish totals only, not outage locations.

Some utilities publish only how many customers are out, not where. Their outages are in the counts but can't be drawn on the map.

Outages by ZIP code

1 of 10 ZIP codes have outages

ZIP	Area	Out	Customers i A customer is one electric account, usually one home or business, not one person. Utilities count outages this way.	% out i Customers without power divided by all the customers the utility serves in this area.
24102	Oak Level	8	959	0.83%
24065	Boones Mill	0	3,214	0.00%
24067	Unincorporated area	0	1,235	0.00%
24088	Ferrum	0	2,312	0.00%
24092	Unincorporated area	0	1,683	0.00%
24101	Westlake Corner	0	3,742	0.00%
24137	Penhook / Union Hall	0	2,588	0.00%
24151	Rocky Mount / Henry Fork	0	10,188	0.00%
24176	Union Hall	0	1,656	0.00%
24184	Westlake Corner / North Shore	0	2,941	0.00%

Outage history in Franklin County

2014–2025 record

Franklin County averaged 18.7 significant outages a year in 2023–2025, fewer than most Virginia counties.

In the 12 months to December 2025, there were 50. Half were over within 2 hours; the longest lasted 6.2 days, starting February 11, 2025.

The largest on record began February 11, 2025, with 26,423 customers out at once.

18.7significant outages a year (2023–2025)

At least 1% of the area's customers, and at least 100, without power at the same time. Outages less than 6 hours apart count as one.

2.5 hourstypical (median) length

Half of significant outages here ended sooner than this, and half lasted longer.

6.2 dayslongest on record (February 2025)

26,423most customers out at once

Largest events (start)	Peak out	Lasted i How long this area stayed at or above the significant-outage line, not how long any one home was without power.	Customer-hours i Customers out multiplied by hours out, added up over the event. 1,000 customers out for 3 hours is 3,000 customer-hours.
February 11, 2025	26,423	6.2 days	1,485,561
March 2, 2018	14,585	3.9 days	397,043
January 6, 2025	13,633	3.6 days	613,058
February 13, 2021	13,189	4.4 days	546,488
February 16, 2016	12,169	2.5 days	207,201

Recorded outages from EAGLE-I, Oak Ridge National Laboratory (CC BY 4.0).

From EAGLE-I, Oak Ridge National Laboratory's record of utility outage data every 15 minutes since 2014 (CC BY 4.0). It covered about 9 in 10 U.S. customers.

If your power is out

Report it to your utility

Dominion Energy: outage map and reporting
Appalachian Power: outage map and reporting
Stay at least 35 feet from downed power lines and report them right away.

Food safety

0–4 hKeep the fridge closed. It keeps food cold for about 4 hours.
4 h+Throw out meat, dairy and leftovers that have been above 40°F for more than 2 hours.
24 hA half-full freezer holds about 24 hours if kept closed.
48 hA full freezer holds about 48 hours.

Generators, heat and cold

Run generators outside only, at least 20 feet from windows and doors. Never in a garage.
Use a battery-powered carbon monoxide alarm.
Never heat your home with a gas stove or oven.