Power outages in Monroe County, NY

Live outage counts for Rochester, Brockport and East Rochester and the rest of Monroe County, updated every 10 minutes from National Grid and NYSEG and RG&E.

Right now

Outages reported
iNormal: fewer than 0.1% of customers out. Elevated: 0.1% or more. Major outage: 1% or more.
9customers without power
iA customer is one electric account, usually one home or business, not one person. Utilities count outages this way.
Share of customers unknown
iAt least one utility here doesn't publish how many customers it serves in this area, so we can't show a percentage.
Updated 7 min ago
iWe check every utility's outage data every 10 minutes. Each utility updates its own map on its own schedule, usually every 5 to 15 minutes.
National Gridno county count
iThis utility publishes outage totals for its whole service area, but doesn't break them down by county.
Serves part of this county but only publishes totals for its whole area.
NYSEG and RG&E9
Village of Fairport - (NY)no live feed
iThis utility doesn't publish outage data we can read automatically, so it isn't in our totals. Its own outage map has its current outages.
Also serves this county, per federal utility records
iFrom EIA Form 861, the U.S. Energy Information Administration's yearly survey of every electric utility and the areas it serves.
. Check its own outage map.
Village of Churchville - (NY)no live feed
iThis utility doesn't publish outage data we can read automatically, so it isn't in our totals. Its own outage map has its current outages.
Also serves this county, per federal utility records
iFrom EIA Form 861, the U.S. Energy Information Administration's yearly survey of every electric utility and the areas it serves.
. Check its own outage map.
Village of Spencerport - (NY)no live feed
iThis utility doesn't publish outage data we can read automatically, so it isn't in our totals. Its own outage map has its current outages.
Also serves this county, per federal utility records
iFrom EIA Form 861, the U.S. Energy Information Administration's yearly survey of every electric utility and the areas it serves.
. Check its own outage map.

Outage map

Outage locations not published
County outlineNational Grid and NYSEG and RG&E publish totals only, not outage locations.
iSome utilities publish only how many customers are out, not where. Their outages are in the counts but can't be drawn on the map.

Outage history in Monroe County

2014–2025 record

Monroe County averaged 12.3 significant outages a year in 2023–2025, fewer than most New York counties.

In the 12 months to December 2025, there were 14. Half were over within 1 hour; the longest lasted 8 hours, starting December 29, 2025.

The largest on record began March 8, 2017, with 102,160 customers out at once.

12.3significant outages a year (2023–2025)
iAt least 1% of the area's customers, and at least 100, without power at the same time. Outages less than 6 hours apart count as one.
2 hourstypical (median) length
iHalf of significant outages here ended sooner than this, and half lasted longer.
6 dayslongest on record (March 2017)
102,160most customers out at once
Largest events (start)Peak outLasted
iHow long this area stayed at or above the significant-outage line, not how long any one home was without power.
Customer-hours
iCustomers out multiplied by hours out, added up over the event. 1,000 customers out for 3 hours is 3,000 customer-hours.
March 8, 2017102,1606 days6,897,651
December 11, 202136,4212.2 days838,460
March 30, 201833,3072 hours40,259
March 28, 201531,2773.5 hours96,320
March 6, 202227,23228 hours281,217

Recorded outages from EAGLE-I, Oak Ridge National Laboratory (CC BY 4.0).

iFrom EAGLE-I, Oak Ridge National Laboratory's record of utility outage data every 15 minutes since 2014 (CC BY 4.0). It covered about 9 in 10 U.S. customers.

If your power is out

Report it to your utility

Food safety

  • 0–4 hKeep the fridge closed. It keeps food cold for about 4 hours.
  • 4 h+Throw out meat, dairy and leftovers that have been above 40°F for more than 2 hours.
  • 24 hA half-full freezer holds about 24 hours if kept closed.
  • 48 hA full freezer holds about 48 hours.

Generators, heat and cold

  • Run generators outside only, at least 20 feet from windows and doors. Never in a garage.
  • Use a battery-powered carbon monoxide alarm.
  • Never heat your home with a gas stove or oven.

Cities in Monroe County

Nearby counties

Utilities